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Complaints

It’s unfortunate if you have a complaint about our products or services. We want to help you and provide a suitable solution. You can email your complaint to: info@sportvoedingpro.nl.

Our complaints department staff will review the complaint and try to resolve it to everyone’s satisfaction. After receiving your complaint, we will send you a confirmation. We will respond to your complaint within 14 days of receipt. If we need more time, we will inform you.

If you prefer not to use this option, you can always contact the mediation department of Stichting Webshop Keurmerk, of which we are a member. They will mediate https://www.keurmerk.info/nl/consumenten/klacht/