Available in the languages: Français Nederlands

Ordering, Shipping, and Returns

Ordering

Orders placed on business days before 4:00 PM will be handed over to the delivery service on the same day. We currently only deliver to the Netherlands and Belgium.

Please note that deliveries may be delayed due to high volume at delivery services.

Shipping Costs

Netherlands

Shipping costs to addresses in the Netherlands for orders under €60 are €5.95 per package. We offer free shipping for orders above €60.

Belgium

Shipping costs to addresses in Belgium for orders under €60 are €6.95 per package. We offer free shipping for orders above €60.

Orders that are returned because they cannot be delivered by the courier service and/or are not picked up at the collection point will be refunded, but we will deduct the shipping costs.

Payment Options

You can pay on sportvoedingpro.nl via iDeal, Bancontact, KBC/CBC payment button, Credit Card, Apple Pay, and Klarna (buy now, pay later).
All payments are processed through payment processor Mollie B.V.

Returns

You have a cooling-off period of 14 days to return the product without giving any reason, starting from the day of receipt of the product. From the moment you notify us of the return, you have 14 days to send the product back. The product can only be returned unused and, if possible, in its original packaging.

The return shipping costs (€5.00) are at your expense. We will credit the amount within 14 days. The merchant (SportvoedingPRO) will refund all consumer payments, including any delivery costs charged by the merchant for the returned product (if the entire order is returned), without delay but within 14 days following the day on which the consumer notifies them of the withdrawal.

Unless the merchant offers to collect the product themselves, they may wait with the refund until they have received the product or until the consumer proves that they have sent back the product, whichever comes first. The merchant will use the same payment method for refunds that the consumer used, unless the consumer agrees to a different method.

The refund is free of charge for the consumer. If the consumer has chosen a more expensive delivery method than the cheapest standard delivery, the merchant is not required to reimburse the additional costs for the more expensive method.

Report your return via: info@sportvoedingpro.nl and you will receive the return label and further instructions by email.